If you remember the CBC/Toronto investigation last year (review it here and here), Ticketmaster came under fire over its TradeDesk service which allegedly used proprietary software–a “tool,” not a “bot”–to help rapidly get tickets into the hands of ticket resellers.
TradeDesk is said to allow people behind dozens or even hundreds of Ticketmaster
The allegations insisted that this gave the secondary sellers
The case went before the Competition Bureau in Ottawa which launched an investigation. Today, it ruled that Ticketmaster did not contravene the Competition Act.
Um, okay. But how and why did you come to this conclusion? There’s been nothing on that.
Meanwhile, it looks like the Competition Bureau has punted things back to the provinces which are normally the places for these kinds of complaints.
However, Ticketmaster is not off the hook yet. The Competition Bureau is still pursuing a case against the company, Live Nation and a few affiliated companies. The Bureau wants to stop everyone from making false and/or misleading claims regarding the advertised prices for concerts, sporting events and theatre productions.
Deceptive how? By not including the final price in the advertised face value. Once you add in all the taxes and fees, the price of the ticket can be much, much higher than what you thought you’d have to pay. This has been called “drip pricing.”
Here’s a quote from the Interim Commissioner of the Competition Bureau: “The Competition Act is the best tool to crack down on false or misleading representations, including misleading ticket price advertising. That’s why we sued Ticketmaster, and we remain committed to advancing our ongoing litigation.”
There will be public hearings this fall. This should be interesting.
Meanwhile, the US is holding government hearings next month.
More at the CBC.