Has Spotify stopped allowing people to cancel subscriptions?

Spotify has been receiving a lot of blowback since Neil Young declared war on the platform over Joe Rogan’s misinformation and disinformation about COVID. Anecdotally, I’ve heard of people canceling their subscriptions in solidarity with Neil, vowing to give all their streaming business to Apple Music or some other DSP.

Word Friday morning (January 28) is that Spotify is no longer allowing people to cancel their subs. Their customer service system is overwhelmed and it just can’t keep up with the demand.

I assumed that this is a tech issue, not some hostage situation. It’ll have to be resolved in the coming hours. If not, here come the legal headaches. It’ll be interesting to see if Spotify reports on exactly what’s happening.\

Follow this thread for the latest. (Via Amber)

More here.

Alan Cross

is an internationally known broadcaster, interviewer, writer, consultant, blogger and speaker. In his 40+ years in the music business, Alan has interviewed the biggest names in rock, from David Bowie and U2 to Pearl Jam and the Foo Fighters. He’s also known as a musicologist and documentarian through programs like The Ongoing History of New Music.

8 thoughts on “Has Spotify stopped allowing people to cancel subscriptions?

  • January 28, 2022 at 11:34 am
    Permalink

    Neil is as relevant now as he was in sixties! Cancel your Spotify! Long may you run Neil!

    Reply
  • January 28, 2022 at 10:18 pm
    Permalink

    Spotify should be ashamed. People die due to Conspiracy Joe and his bullshit. I will tell everyone I know to cancel.

    Reply
  • January 29, 2022 at 3:56 am
    Permalink

    Spotify is a greed-driven CORPORATE ‘middle man’. Same as the pre-Internet music business, except with a larger reach, and with a chilling degree of power.
    Never spent a dime at Spotify; never will.

    SPOTIFY IS NOT THE MUSIC ARTISTS’ FRIEND!!!!!!!!!!!!!!!!!!!!!!!!!!

    Reply
  • January 29, 2022 at 4:33 am
    Permalink

    Neil Young is still one of the only artists that challenges the music industry. He’s a rate breed and should be backed by his fans.
    At this point this has transcend from a Vaxx misinformation issue to a music industry wide issue.

    Reply
  • January 31, 2022 at 8:05 pm
    Permalink

    I cancelled mine. I’ve been waiting for a good time to dump that greedy bunch. Won’t be back.

    Reply
  • February 1, 2022 at 1:34 am
    Permalink

    Neil Young Rocks! Joe Rogan has rocks for brains. Daniel Ek too?

    Reply
  • February 1, 2022 at 10:17 pm
    Permalink

    Cancelled mine 2 days ago. No issues, probably a tech issue. Glad to see so many people slamming the door!

    Reply
  • February 6, 2022 at 1:17 pm
    Permalink

    Extremists are doing their best to end freedom of speech and any type of contradiction or conversation that doesn’t fit their narrative. .
    Shame on you Neil Young.

    Reply

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.