Has Spotify stopped allowing people to cancel subscriptions?

Spotify has been receiving a lot of blowback since Neil Young declared war on the platform over Joe Rogan’s misinformation and disinformation about COVID. Anecdotally, I’ve heard of people canceling their subscriptions in solidarity with Neil, vowing to give all their streaming business to Apple Music or some other DSP.

Word Friday morning (January 28) is that Spotify is no longer allowing people to cancel their subs. Their customer service system is overwhelmed and it just can’t keep up with the demand.

I assumed that this is a tech issue, not some hostage situation. It’ll have to be resolved in the coming hours. If not, here come the legal headaches. It’ll be interesting to see if Spotify reports on exactly what’s happening.\

Follow this thread for the latest. (Via Amber)

BREAKING – Spotify is no longer letting people cancel subscriptions.

— Tristan Snell (@TristanSnell) January 28, 2022

More here.