Ticketmaster has a new lawsuit problem involving alleged website tracking and “surveillance” tools
Another week, another legal headache for Ticketmaster.This time, there’s a new California class action suit that alleges the Ticketmaster website “deploys unauthorized surveillance tools.”
Wait–what? The suit alleges that Ticketmaster uses analytics trackers from TikTok, Facebook, Google, Bing, Pinterest, Snap, and others to “collect, receive, and process” information like IP addresses, timestamps, browser types, page URLs, and others.
Another quote: This tech “is used for behavioral profiling, advertising measurement and attribution, personalization, audience segmentation, and identity-linked tracking. [Ticketmaster] deploys these technologies without judicial authorization and without obtaining Plaintiff’s or Class Members’ consent, in violation of the California Invasion of Privacy Act.”
If you’re familiar with terms like “trap and trace devices” and “pen registers,” you’re concerned. They’re used to “collect routing and addressing metadata for commercial purposes”–and users don’t know a thing about it.
The law stipulates US$5,000 per violation. With 100 people part of this suit, that’s US$5 million. To start.
