Weekly survey: Should we go back to paper concert tickets?

Chunks of the country are still trying to recover from the Big Rogers Outage of 2002 on Friday. I feel bad for the 46,000 people who assembled at–gawd, the irony–at the Rogers Centre in Toronto to see the twice-canceled, much-hyped homecoming show for The Weekend. With less than an hour to go, the show was canceled because the Rogers Centre couldn’t function without, well, Rogers. People traveled from all over to be part of this gig only to have their hopes dashed at the last second.

While things ran as scheduled for the Rogers Waters show at the Scotiabank Arena and for Keith Urban at Budweiser Stage, although there appeared to have been some no-shows because people couldn’t access digital tickets on their devices. (There were long lines as people fumbled with things as they entered the venues. That slowed things down but did not stop the gigs from going ahead as scheduled.)

You know what’s coming next: a demand to return to old-school paper tickets. But is that really a practical solution to what happened on Friday?

Alan Cross

is an internationally known broadcaster, interviewer, writer, consultant, blogger and speaker. In his 40+ years in the music business, Alan has interviewed the biggest names in rock, from David Bowie and U2 to Pearl Jam and the Foo Fighters. He’s also known as a musicologist and documentarian through programs like The Ongoing History of New Music.

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