What’s This About Ticketmaster Having to Give Out Free Tickets? Sounds Great, But…

Ticketmaster is the Great White Whale of event ticketing. Many have tried to take it down, annoyed (and occasionally outraged) over things like service charges, weird “platinum” ticket pricing and the company’s inability (unwillingness?) to take effective action against ticket-buying bots. But our complaints never seemed to be heard. Ticketmaster is monolithic, faceless, omnipresent, and all-powerful, kind of like an Old Testament God.

Well, not quite.

Back in May, Ticketmaster settled a big class action lawsuit over some of the fees it charges, a suit worth $400 million USD. It affects 50 million people who bought tickets through Ticketmaster between October 21, 1999 and February 27, 2013. At issue are those awful extra fees. Now Ticketmaster is in the process of paying out that $400 million in the form of discounts and vouchers. Watch your email with this in the subject line:  “Schlesinger v. Ticketmaster Class Action Settlement – Notice Regarding Discount and Ticket Codes.”

Fantastic, right? Hold on.

  • I’ve yet to hear of anyone in Canada get such an email.
  • Do you remember what your email address was in 2001? If that’s the account you used to buy a ticket for a show back then, that’s where the class action notice will go.
  • Even if you do get a voucher/coupon, you can only redeem them for a specific list of events.

If you get any correspondence on this issue, lemme know, okay? Meanwhile, you can check on your status by logging on to your Ticketmaster account (you need one to get a piece of this action) and click on “Active Vouchers.” That will let you know where you stand.

(Via Gawker)

Alan Cross

is an internationally known broadcaster, interviewer, writer, consultant, blogger and speaker. In his 30+ years in the music business, Alan has interviewed the biggest names in rock, from David Bowie and U2 to Pearl Jam and the Foo Fighters. He’s also known as a musicologist and documentarian through programs like The Ongoing History of New Music.

5 thoughts on “What’s This About Ticketmaster Having to Give Out Free Tickets? Sounds Great, But…

  • June 20, 2016 at 9:42 am

    It may be worth noting that you will likely have to log in with the email you were using at the time.

    • June 20, 2016 at 9:58 am

      And how many people have an AOL account from 2001 that they’ve totally forgotten about…

  • June 26, 2016 at 10:24 am

    You have to have been a US resident at the time

  • June 26, 2016 at 11:54 am

    It was for purchase between 2009-2013. Some good acts have been made available thus far, and the codes are good till 2020.


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